09/20 Update below. This post was originally published on September 17
It was a start for iPhone 14 owners. Yesterday, Apple released iOS 16.0.1 specifically to address data migration, permissions and image issues with the range. Today, the company confirmed more problems with iMessage and FaceTime.
In the new support document, Apple also admitted that “iMessage and FaceTime may not complete activation on iPhone 14 and iPhone 14 Pro” and admitted that issues may still occur, even after updating to iOS 16.0.1.
To minimize problems, Apple states that “After setting up your iPhone, you may experience one or more of the following issues”:
- You cannot receive iMessages or FaceTime calls.
- You see a green message bubble instead of a blue one when you send a message to another Apple device.
- Conversations in Messages show up as two threads, instead of one.
- Recipients see your messages coming from the wrong account, for example from your email address if you choose your phone number.
While the issues are obvious, the fix is not. In the support documentation, Apple recommends that users update to iOS 16.0.1 “to resolve this”, but a) these bugs are not listed in the iOS 16.0.1 release notes, and b) Apple recommends backup steps if you are “still having problems” after the update. These are:
- In the Settings app, tap ‘Cellular’. Make sure your phone line is on. If you are using multiple SIMs, make sure the phone number you want to use is selected and activated.
- In the Settings app, tap ‘Messages’. Then click ‘Send & Receive’.
- Tap the phone number you want to use with Messages.
- Go back into the Settings app, and tap ‘FaceTime’.
- Tap the phone number you want to use with FaceTime.
The end? Not so much.
In an internal Apple document seen by MacRumors, Apple acknowledged the activation issues and said that “there are no official fixes for now and that support staff should not initiate a fix. [case] for the subject’.” The recommended course of action is also varied:
“Connect to a Mac or to a PC with iTunes” in the initial iOS installation process when you are prompted to connect to a Wi-Fi network and then go back to the previous screen and try Wi-Fi again until the operation is activated successfully. MacRumors reported the report as saying.
I contacted Apple to clarify what iOS 16.0.1 includes and the conflicting information in the leaked information. I will update this post when/if I get a response. At the moment, I advise owners of older iPhones to choose iOS 15.7 instead of iOS 16, which is currently a dump for iPhones of all generations.
Update 09/19: More problems are being reported for the iPhone 14 Pro model. She was accepted 9 to 5 Mac, reports are flooding in from those who say that the new model’s 48-megapixel primary camera cannot take photos and videos in third-party applications such as Instagram, SnapChat and TikTok. Additionally, the offense appears to cause physical damage to the lens.
YouTuber Luke Miani (below) pointed out the error, which occurs when using the primary camera in a third-party application. Optical image stabilization is weak, causing the lens to vibrate violently – so much so that noise can be heard. Reports of this problem can be found on Reddit and TikTokand Miani reports that after posting about this on Twitter, “a surprising number of people said they experienced this on their Pros and Pro Maxes.”
Furthermore, this violent shock can have lasting effects. “Worse, we started noticing damage to the actual camera itself,” Miani said. “It becomes difficult for him to focus properly and eventually he just won’t focus on things that are close, even in stock camera applications.”
When taking the phone to an Apple store, the device was replaced. Whether Apple can fix this in software remains to be seen, but for affected users, it will be a race before physical shock breaks the primary camera. Apple has yet to comment on the matter, but I am reaching out to comment.
09/20 Update: talk to BloombergApple has confirmed that it is working on a fix for the camera damage in the iPhone 14 Pro and Pro Max models (full story now here), which causes the phone’s primary lens to vibrate when used in third-party applications.
Apple stated that the fix – possible in the form of iOS 16.0.2 (after iOS 16.0.1 has been released exclusively for the iPhone 14 model) – will come next week.
This is a quick response from Apple, but time is also important after YouTuber Luke Miani revealed that the camera shake in the affected iPhone 16 Pro eventually caused the camera to break, and it was replaced under warranty at an Apple store. So long as the repair takes, most iPhones may need to be repaired or replaced on Apple’s site.
Snap, the maker of Snapchat, also confirmed on Monday that it was “working directly with Apple” on a fix after its app, along with Instagram, TikTok and others were found to be affected.
The problem is the latest iPhone 14/iOS 16 launch issues, including playback issues on newer phones and litany of bugs in iOS 16 itself. Bugs are common with every new generation of iOS, but iOS 16 appears to have caused more than usual.
And don’t expect iOS 16.0.2 to be the end. The fast turnaround time means that it is unlikely that the release will have time to integrate fixes for many other users report a bug. Dedicated bug fixes are usually ‘minor issue’ releases, so iOS 16.0.3 and 16.0.4 may arrive well before iOS 16.1, which is currently in beta testing. So heads up iPhone owners, you can expect a lot of update announcements in the coming weeks.
09/23 Update: iOS 16.0.2 is now available with a fix but it doesn’t solve the problem for everyone. More in mine iOS 16.0.2 upgrade guide.
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